Privacy Policy

1. Introduction

SighfCepha ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (sighfcepha.com) or use our services. This policy complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Professional Information: Company name, job title, industry, professional interests
• Course Information: Course preferences, learning objectives, progress, and performance data
• Payment Information: Billing address, payment method details (processed securely by third-party providers)
• Communication Records: Emails, messages, and other communications with us

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Information: Pages visited, time spent on pages, click patterns, referring websites
• Cookies and Tracking: Information collected through cookies and similar technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: Providing public speaking courses, coaching, and related services
• Communication: Responding to inquiries, sending course updates, and providing customer support
• Marketing: Sending newsletters, promotional materials, and information about new courses (with your consent)
• Payment Processing: Processing payments for courses and services
• Website Improvement: Analyzing website usage to improve user experience and functionality
• Legal Compliance: Complying with applicable laws and regulations
• Business Operations: Internal administration, record-keeping, and business analytics

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: You have given clear consent for specific processing activities
• Contract Performance: Processing is necessary to perform our contractual obligations
• Legitimate Interests: Processing is necessary for our legitimate business interests
• Legal Obligations: Processing is required to comply with legal requirements

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in delivering our services
• Legal Requirements: When required by law, regulation, or court order
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Consent: When you have explicitly consented to the sharing
• Protection: To protect our rights, property, or safety, or that of others

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Specific retention periods include:

• Course Records: 7 years after course completion
• Marketing Communications: Until you unsubscribe or withdraw consent
• Website Analytics: 26 months from collection
• Payment Records: 7 years for tax and accounting purposes

7. Your Rights and Choices

Under Canadian privacy law, you have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your information to another service provider
• Withdrawal: Withdraw consent for marketing communications or other processing
• Complaint: File a complaint with the Privacy Commissioner of Canada

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption: Data encryption in transit and at rest
• Access Controls: Restricted access to personal information on a need-to-know basis
• Regular Audits: Periodic security assessments and updates
• Staff Training: Regular privacy and security training for employees
• Incident Response: Procedures for handling data breaches and security incidents

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience. Types of cookies we use include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage patterns
• Marketing Cookies: Enable personalized marketing communications

You can control cookie preferences through our cookie management system or your browser settings. For more information, see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. International Data Transfers

Your personal information may be transferred to and processed in countries other than Canada. When such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy law.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you of significant changes via email or website notice
• Provide an opportunity to review and consent to material changes

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

15. Governing Law

This Privacy Policy is governed by the laws of Canada and the Province of Ontario. Any disputes relating to this policy will be subject to the jurisdiction of the courts of Ontario, Canada.